Browney House Surgery, Langley Park & Croft View Surgery, Lanchester

Surgery Access

 

Browney House Surgery is a purpose built surgery with disabled access and toilet facilities. Browney House Surgery has car parking facilities at the rear of the surgery. Car parking is at owner’s risk. Disabled car parking is available to the front of the surgery.

 

Croft View Surgery has disabled access and toilet facilities. Car parking spaces are also available on the roadside of the surgery.

Registering as a Patient

 

If you wish to register as a patient please call in at either surgery where you will be asked to complete a registration form and a short health questionnaire. Please note that one form of identification will be required in order to complete your registration at this Practice.

Extended Hours

 

Extended Hours for this Practice are provided at Croft View Surgery, Lanchester on Monday, Wednesday, and Friday evenings.

Working as a Team

 

This Practice team works very closely with the following professionals:

 

Community Psychiatric Nurses, Counsellors, District Nurses, Dieticians, Health Visitors, Midwives, Physiotherapists, MacMillan Nurses, Podiatrists.

 

All of the above services can be contacted via either surgery on 0191 373 2860 or 01207 521 906.

Home Visits

 

We ask that home visit requests are made on the same day before 10am. Home visits are for the sick and poorly. Please make every effort to come to the surgery. Please inform the receptionist if the visit is urgent so that details can be passed onto one of the Doctors immediately.

Carers - What is a Carer?

 

A carer is someone of any age who provides unpaid support to family or friends who could not manage without this help. This could be caring for a relative, partner or friend who is ill, frail, disabled or has mental health or substance misuse problems.

 

Anyone can become a carer; carers come from all walks of life, all cultures and can be of any age. Many feel they are doing what anyone else would in the same situation; looking after their mother, son, or best friend and just getting on with it.

 

Emotional and practical support is available from any of the six carers centres across the county.

 

Further information can be found on www.dccarers.org  

Tel: 0300 005 1213

Text 07624 818 403

Email admin@dccarers.org

 

Being a Carer can often affect your own health so please let the surgery staff know if you are caring for someone.

NHS Constitution

 

Please click on the following link to access the Practice NHS Constitution Document.

NHS Constitution

Browney House Surgery - Practice Charter

 

Please click on the following link to access the Practice Charter Document.

Practice Charter