Browney House Surgery, Langley Park & Croft View Surgery, Lanchester

Patients can also order a Repeat Prescription or request medication in the following ways:


We strongly advise patients to register for online services - This is the quickest and most secure way to order a prescription. Please ask a member of staff for registration details. Registration takes less than a minute to set up.


By ordering in person at either surgery.


By dropping the prescription counterfoil into surgery (making sure to tick the exact medication required).


By placing an order in writing or on a note accompanied with patient details.


Browney House Surgery patients should pick up their prescriptions from the surgery after 2pm, 48 hours after ordering (weekdays only).


Croft View Surgery patients should advise the receptionist where they would like to pick their prescription up from. Patients can pick their prescription up from the Surgery or it can be sent to or collected by a Pharmacy. Please allow the staff two days to prepare your request.


Medication may not be issued within the above time frame/s if there is a query regarding the prescription or if a Doctor needs to authorise it.


If you require the Practice to post your prescription to your home then please provide the Practice with stamps and envelopes.

Dispensing Patients: Patients living more than one mile from a Pharmacy can obtain their medication from the Practice Dispensary.


Dispensing Patients can order their medication in exactly the same ways as detailed above. The Practice Dispensing opening hours are between 9am-5.30pm (Monday, Tuesday, Wednesday & Friday). Opening hours on Thursdays are between 9am-11.45am.


Please order all prescriptions as early as possible so that any out of stock medication can be ordered from our various suppliers.


Obtaining Urgent Medication:

Please call the surgery on 0191 373 2860 / 01207 521 906 or in person to discuss any urgent medication required.

Please click on the below link to request a repeat prescription via our secure online ordering service:

Online Ordering Med-Waste-Web-image

Posted by Browney House Surgery - 15th July 2019


CHANGES MADE by NORTH DURHAM CCG (RPOS) – Patients can no longer order their prescription at a Pharmacy


Changes to repeat prescriptions in County Durham and Tees Valley - 8th July 2019 by jbarber


The way patients order prescriptions in County Durham and Tees Valley will soon be changing.


From September 2 2019, community pharmacies will no longer be able to order repeat medication for patients. Instead patients will order their medication directly from their GP practice.


Patients will still receive the medication that they need, but the way they order it will change.

NHS Clinical Commissioning Groups (CCGs) have already ensured work is well under way to ensure this process is as smooth as possible for patients.


Dr Janet Walker, Medical Director for Tees Valley CCGs, said: “We have made the decision to revise Repeat Prescription Ordering Systems in order to improve patient safety and reduce medical waste. The changes will ensure patients only receive the exact medication they need and it should make a huge difference.


“The project has been adopted from similar work already implemented in other areas such as Sunderland, South Sefton and Luton. Because of this, we know the positive impact we will be able to make for patients.


“The five CCGs working on the project are excited to see the results of the changes made.”


The changes to repeat prescribing are being made by NHS South Tees CCG, Hartlepool and Stockton-on-Tees CCG, Darlington CCG, North Durham CCG and Durham Dales, Easington and Sedgefield CCG.


There will be a small number of patients for whom the changes will not be suitable and it may be appropriate for their local pharmacy to continue to support them with ordering repeat medication. As part of the project, GP practices will identify these patients and special arrangements will be put in place for them.


For more information on the project, please email [email protected] or neil.o'[email protected] or [email protected]


Original document -