Patients can also order a Repeat Prescription or request medication in the following ways:

  • We strongly advise patients to register for online services – This is the quickest and most secure way to order a prescription. Please ask a member of staff for registration details. Registration takes less than a minute to set up.
  • By ordering in person at either surgery.
  • By dropping the prescription counterfoil into surgery (making sure to tick the exact medication required).
  • By placing an order in writing or on a note accompanied with patient details.

Browney House Surgery patients should pick up their prescriptions from the surgery after 2pm, 48 hours after ordering (weekdays only).

Croft View Surgery patients should advise the receptionist where they would like to pick their prescription up from. Patients can pick their prescription up from the Surgery or it can be sent to or collected by a Pharmacy. Please allow the staff two days to prepare your request.

Medication may not be issued within the above time frame/s if there is a query regarding the prescription or if a Doctor needs to authorise it.

If you require the Practice to post your prescription to your home then please provide the Practice with stamps and envelopes.

Dispensing Patients

Patients living more than one mile from a Pharmacy can obtain their medication from the Practice Dispensary.

Dispensing Patients can order their medication in exactly the same ways as detailed above. The Practice Dispensing opening hours are between 9am-5.30pm (Monday, Tuesday, Wednesday & Friday). Opening hours on Thursdays are between 9am-11.45am.

Please order all prescriptions as early as possible so that any out of stock medication can be ordered from our various suppliers.

Obtaining Urgent Medication

Please call the surgery on 0191 373 2860 / 01207 521 906 or in person to discuss any urgent medication required.