Suggestions & Complaints

Suggestions and Complaints can be made in person or a Suggestions & Complaints form can be filled out and handed to a member of staff. Forms are available from reception. The Practice Manager will contact you as soon as the suggestion or complaint is received.

Alternatively: Please contact or leave a message for the Practice Manager at Browney House Surgery (0191 373 2860), e-mail using the ‘Contact Link’ shown below or contact the National Patient Safety Agency (

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